Restaurant critic Giles Coren and chef Monica Galetti work alongside staff in the world's most spectacular hotels to find out how ultimate experiences are created for guests. Giles and Monica explore hidden gems that everyday people never get to see and are thrown right into the hustle and bustle of staff responsibilities. They also spend time with employees to find out what their lives are like outside of work. Traveling to Singapore, Ecuador and across the world, Giles and Monica discover what life is like beyond the lobby.
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